Were delighted to be partnering exclusively with a fantastic, family-feel business based in Newmarket, who are looking to add a Customer Service Assistant to their friendly and supportive team as soon as possible. This is an excellent opportunity for somebody looking to take the next step from a retail or hospitality background into a professional office environment. Main Duties: Handling incoming customer calls and enquiries Processing customer requests accurately and efficiently Developing strong product knowledge Updating and maintaining the CRM system Supporting the wider team with administrative duties The Successful Candidate Will: Enjoy working in a customer-focused environment Be a strong team player Have excellent attention to detail Possess good IT skills Have a positive, proactive attitude Previous office experience is not essential full training will be provided for the right person with a great attitude and willingness to learn. Eclectic Recruitment is an equal opportunities employer and welcomes applications from all suitably qualified individuals. We endeavour to respond to every candidate. However, if you have not heard from us within 10 days, please assume that on this occasion your application has been unsuccessful or the position has now been filled. Please feel free to contact our office to discuss other opportunities.