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Events & functions manager

Teddington
The Anglers, Teddington
Manager
Posted: 18 June
The role

<div><p>Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we dont just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.</p><p>The Anglers is a family-friendly pub in Teddington, occupying a great spot on the banks of the river. The location is peaceful, but the pub itself can get busy - the food here is extremely popular with visitors.</p><h3>What we can offer you:</h3><ul><li>An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.</li><li>Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.</li><li>Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.</li><li>25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.</li><li>A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.</li><li>Discounted hotel stays at hotels in the Fuller’s Family</li><li>Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.</li><li>Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.</li><li>Full induction and training</li><li>The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.</li></ul><h3>What we look for in an Event Manager:</h3><ul><li><b>Sales & Revenue Generation</b><ul><li>Respond promptly to all event enquiries (phone, email, in person)</li><li>Convert enquiries into confirmed bookings through effective sales techniques</li><li>Proactively seek new business opportunities (corporate, private, seasonal events)</li><li>Upsell food, beverage packages, and add-ons to maximise revenue</li><li>Manage and maintain a strong events pipeline and booking calendar</li></ul></li><li><b>Event Planning & Coordination</b><ul><li>Plan and organise all event details including layout, timings, and requirements</li><li>Liaise with kitchen and bar teams to create suitable menus and packages</li><li>Ensure all function sheets and event briefs are accurate and communicated clearly</li><li>Conduct site visits and client consultations to understand needs</li><li>Coordinate entertainment, décor, and external suppliers where required</li></ul></li><li><b>On-the-Day Event Management</b><ul><li>Oversee smooth execution of events from set-up to completion</li><li>Act as the main host/contact for clients during events</li><li>Ensure high standards of service, presentation, and guest satisfaction</li><li>Quickly resolve any issues or last-minute changes</li></ul></li><li><b>Customer Experience</b><ul><li>Deliver exceptional, personalised service to all guests</li><li>Build strong relationships to encourage repeat business and referrals</li><li>Gather feedback and continuously improve the events offering</li></ul></li><li><b>Administration & Organisation</b><ul><li>Maintain accurate records of bookings, deposits, and payments</li><li>Ensure contracts, invoices, and terms are clearly issued and followed</li><li>Work within agreed budgets and financial targets</li><li>Keep event documentation organised and up to date</li></ul></li><li><b>Team Collaboration</b><ul><li>Work closely with management, kitchen, and front-of-house teams</li><li>Train and brief staff on upcoming events and service expectations</li><li>Support overall venue operations when required</li></ul></li><li><b>Marketing & Promotion</b><ul><li>Collaborate on promoting events via social media and local marketing</li><li>Develop seasonal event ideas (e.g. Christmas, weddings, parties)</li><li>Help position The Anglers as a leading events venue in Teddington</li></ul></li></ul></div>

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