Financial Data and Reporting Ops Consultant page is loaded
Financial Data and Reporting Ops Consultant
Apply locations Pennington Jacksonville time type Full time posted on Posted 2 Days Ago job requisition id 24013219
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Line of Business Job Description:
The Statement Quality Assurance, Digital Engagement & Regulatory Mailings team is responsible for the production and delivery of client correspondence, including brokerage statements, trade confirmations, prospectus, as well as ensuring the accuracy and integrity of the data reported.
The Statement & Trade Confirmation strategy consultant is responsible for all aspects of the statement & trade confirmation life cycle and will partner with various product, operations, project enablement and technology teams to analyze and gather business requirements associated with statement & trade confirmation enhancements and controls. The consultant will be responsible for defining strategy for the future state of the brokerage statement while understanding and meeting regulatory requirements associated with applicable laws, rules & regulations. They will also take lead on issue management including self-identified and risk identified audit issues, risk assessments and enterprise independent testing inquiries related to statements & trade confirmations.
Outside of the above referenced responsibilities, the consultant will participate in, or lead special projects related to the brokerage statement & trade confirmations that represent significant risk exposure and/or are highly visible within the team. Will also assist with the upkeep and creation of new procedures as needed. In addition, the consultant will assist with ensuring appropriate control routines are in place, work with teams to document process flows, identify gaps, document action plans and partner with teams to implement, all to drive a strong risk and control environment.
Job Description:
This job is responsible for the analysis and resolution of highly complex credit and tax operations processes and issues that require coordination of multiple stakeholders to resolve. Key responsibilities include adhering to defined procedures and regulatory requirements, while managing projects and initiatives in support of process improvement or updates to procedures. Job expectations include supporting effective coordination across key stakeholders’ groups, including business controls and governance organizations.
Responsibilities:
* Leads end-to-end resolution of complex client issues and inquiries related to tax and credit reporting, often requiring significant research and engagement of business functional experts
* Conducts root cause analysis and drives solutions to address organizational challenges and initiatives
* Performs quality control and analytical support to ensure high performance accuracy
* Develops and implements new processes and procedures, and modifies existing procedures to ensure they are accurate and up to date
* Supports operational team projects and production of executive-level reports and presentations for senior management
* Identifies, facilitates, and supports process improvements, requirements, and initiatives across multiple stakeholders
* Project management for brokerage statement & trade confirmation enhancements including:
o Oversight & strategy for statement & trade confirmation initiatives, including development & delivery
o Conduct impact analysis and review testing for all projects that relate to statements & trade confirmations
o Ensure project timelines are followed and milestones are documented
o Create project presentations for management review
* Relationship manager to business partners, legal and compliance for statements & trade confirmations.
* Responsible for the day-to-day resolution of statement & trade confirmation issues that may arise in group.
* Support marketing channels regarding the design and delivery of brokerage statement & trade confirmations.
* End to end management of Self-Identified Audit Issues (SIAIs) – documentation of issues, including coordinating meetings, sending meeting minutes, follow up, communicating expectations and escalating when appropriate, tactical action plans, assist with and oversee remediation, ensure evidence supports requirements and manage successful closure of issues on time.
* Partner with Audit, Legal, Compliance & Risk to ensure operational success while limiting regulatory risk by driving risk reviews around policies, procedures, standards, laws, rules & regulation compliance.
* Managing operations, quality assurance and project related initiatives for statements & trade confirmations as well as successful delivery of materials to clients.
* Will support the design, production, reconciliation, delivery and compliance of the brokerage statement, trade confirmations, prospectus and electronic delivery.
Required Qualifications:
* Excellent verbal and written communication skills
* Understanding of books and records systems and applications supporting correspondence
* Analytical with the ability to focus on details, identify issues and recommend solutions
* Strong business partnering experience/skills including the ability to interact, communicate and influence within all levels of an organization
* Proficient with Microsoft Office tools (Outlook, Word, Excel and PowerPoint)
* Demonstrate strong integrity and teamwork
* Must be able to work independently and makes informed decisions
* Strong organizational skills including the ability to manage multiple priorities to meet deliverables, adjusting rapidly to changing demands, leads change
* Ability to establish robust operational management routines and instill discipline and rigor
Desired Qualifications:
* Understanding of rules and regulations, policies and standards
* Experience with brokerage accounts
* Prior project management experience in Rally/Agile environment
* Experience with audit issue documentation and remediation
* Statement, Trade Confirmation & Correspondence knowledge
Shift:
1st shift (United States of America)
Hours Per Week:
40
About Us
Bank of America is committed to help employees through the transition period when they’re displaced as a result of a workforce reduction, realignment or similar measure. Please review the resume writing and interviewing tips provided below to help prepare you for your next career opportunity.
Regardless of the position you are interested in, the starting points to building your resume are the same:
1. Determine the job or types of jobs you want to do and research their responsibilities and qualifications.
2. Think about why you can do the job and make a list of your skills that are relative to the job.
3. Identify experiences or accomplishments that show your proficiency in the skills required for the job.
4. Summarize your abilities, accomplishments and skills into a brief, concise document.
Considerations when writing a resume
• Do be brief. Resumes should be 1-2 pages in length.
• Do be upbeat and active in your wording.
• Do emphasize what you have done clearly and concretely.
• Do be neat and well organized.
• Do have others proofread and critique your resume. Spell check. Make it error free.
• Do use high quality, white or light colored 8½ x 11 paper. Use a laser printer if possible.
• Don't be dishonest, always tell the truth about yourself in the most flattering light.
• Don't include salary history or requirements.
• Don't include references.
• Don't include accomplishments that do not support your professional goals.
• Don't include anything that isn't relevant. (For example, don't mention your fondness for swimming unless you want to work on the water.)
• Don't use italics, underlining, shadows or other fancy treatments.
Seven steps to a successful interview
1. Anticipate –Put yourself in the interviewer's position. What do you believe the interviewer is most interested in? Why do you think you have been invited to interview?
2. Research –What are the primary functions of the line of business? What are the success factors for the job? Is there a job description available?
3. Assess –Think about your skills, abilities, knowledge, interests, traits, values and accomplishments. Match them to what you know about the job. Consider which ones you should highlight.
4. Prepare Answers –Think about what the interviewer may ask, determine what the best answer is and write it down.
5. Prepare Questions – Interviewing is a two-way street. By asking thoughtful questions, you communicate your interest and learn a lot about the job. Choose two or three questions to ask your interviewer. Avoid asking a lot of questions about vacation time or breaks.
6. Practice – It may seem awkward, but it is the best way to come across well in an interview. Practice your own "great responses" with others or in front of a mirror until you appear relaxed and at ease.
7. Follow-up – Send a brief follow-up letter to the interviewer. Keep in mind that the many job searchers will not send a follow-up letter. Sending one can become a competitive advantage.
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