Job Overview
As the Property Maintenance Manager, you will oversee the effective delivery of all day‑to‑day repairs, routine maintenance, and planned refurbishments and improvements across all St Petrocs property. With an ever‑expanding and diverse portfolio of supported accommodation, client drop‑in centres, and office premises across Cornwall, the successful candidate will need to be well‑organised and have proven experience of property management and maintenance.
Application Deadline: 21 May 2026
Department: Residential
Location: Truro
Compensation: £39,848 / year
Responsibilities
* Build close relationships with landlords and ensure works they are responsible for under the terms of the lease are conducted to a standard that we are happy with or facilitate the works on their behalf.
* Build and maintain a list of accredited, certificated, and insured contractors to conduct maintenance, repairs, and refurbishments.
* Coordinate all works and inspections and facilitate access to properties for contractors and inspectors.
* Ensure all emergency or high‑priority works are undertaken in a timely manner, with minimal impact on our ability to keep services open.
* Lead on the environmental strategy for the whole organisation, by considering and implementing the action plan.
* Ensure all properties operate with consideration for the environment and explore cost‑effective improvements to reduce their impact (e.g., insulation, low‑energy lighting, heating systems, etc.).
* Contribute towards the budget setting process for planned maintenance, and ensure responsive works remain within budget.
* Review major works to ensure they are completed to a satisfactory standard prior to payment and raise issues with contractors, as necessary.
* Use a database (In‑Form) to prioritise and schedule all jobs and track their progress through to completion.
* Maintain property files of all relevant paperwork to issue for inspection as required.
* Provide a monthly report of all outstanding works to the Director of Residential Services.
* Coordinate with the Finance department to approve invoices and ensure timely payment to contractors.
* Work in other areas of the service as required.
* Attend events as a positive ambassador for St Petrocs, promoting and raising awareness of its services and inspiring existing and potential supporters.
* Carry out any other duties as reasonably requested.
Qualifications
You’ll share our core values: Honesty, Integrity, Equality & Dignity. You should have proven experience of property management and maintenance, and knowledge of relevant Health & Safety and HMO legislation. Strong organisational skills and the ability to respond confidently to changing priorities are required. A real passion for making a difference to the lives of marginalised and vulnerable members of society is essential.
In addition to the criteria outlined below, this post is subject to successful completion of an Enhanced disclosure from the Disclosure and Barring Service. Since this role requires travel between our properties across Cornwall and responding to issues as they arise, applicants must hold a full driving licence and have access to their own vehicle.
Benefits
Family
* 33 days annual leave a year, including bank holidays
* Enhanced maternity, partner, shared parental, and adoption pay
* Paid time off for neonatal care
* Paid time off for IVF treatment
Financial
* Competitive pension scheme
* Long‑service awards
* Non‑contributory life insurance (up to 3 × basic salary)
* Paid professional subscriptions (where relevant to role)
Well‑being
* Enhanced sick pay scheme
* Employee assistance programme (EAP) including access to counselling services
* Free eye tests and free vaccinations
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