Hybrid, with 2 days day a week in the Reading office
Credit and Criminal checks before commencing employment
Based in central Reading but some remote working available. Although you will need to live a commutable distance to Reading - no parkingOur Reading based client is currently recruiting for a Scam Administrator to join their team. Its initially a temporary role until the end of January 2026.
The role will focus solely on the administration of our clients Pension Scams Identification service in an exciting period of growth. This role may suit a recent graduate who is seeking some admin experience, or an experienced pensions administrator or a candidate with good admin skills and an eye for detail.
The Role
Providing Lead Support on Scams Identification administration within a growing team
Training of other team members
Producing/Auditing reports for client teams/Trustees
Auditing Scams calls conducted by other team members
Dealing confidently with members by phone, email or letter
Ensuring that member cases are dealt with in accordance with strict deadlines > Overseeing production of monthly billing information
Collation of data for Management Information (MI) and production of MI reports
Reviewing and updating of Processes in line with industry changes
Implementation of new Clients
Project work as directed by Team Leader or Manager
Liaison with Customers, Clients, Scheme Actuary, Consultants, Providers and third partiesThe Person
Experience in admin or pensions administration
Be able to demonstrate ownership, responsibility and accountability for self
Be able to develop and implement own processes to manage high volumes of work
Be able to work on own initiative
Have the ability to work in a team towards company objectives > Have experience of working with MS Office products, such as Outlook, Excel, Word