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Job Details
* Location: High Street, Harborne
* Hours: 38.75 hours per week
* Salary: Up to £28,613 per annum DOE, 25% colleague discount, 28-days annual leave pro rata
* Type: Permanent, Full-time
* Seniority Level: Mid-Senior level
* Industries: Wellness and Fitness Services
About the Role
As our Retail Store Manager, you'll lead the day-to-day management of the store and serve as a brand ambassador for Holland & Barrett. Your responsibilities include building a high-performing team through recruiting, coaching, training, motivating, and setting clear expectations. Supported by your Regional Manager, you'll act as a role model for world-class customer service, drive financial performance with sales targets, maintain stock accuracy, set up store promotional plans, and ensure full health and safety compliance. You will also undergo training to become a Health & Wellness specialist, achieving Level 2 and Level 3 qualifications.
Candidate Requirements
* Previous retail management experience
* Excellent communication and people management skills
* Ability to work under pressure and handle challenging situations in a fast-paced environment
* Ability to analyze sales figures daily to meet company goals
* Passion and enthusiasm for our products
* Willingness to complete regular computer-based training for product knowledge
* Flexibility and agility to multi-task and achieve results
Our Values and Commitment
We are passionate about supporting our colleagues' wellbeing and are committed to diversity and inclusion. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we celebrate all colleagues' unique experiences, backgrounds, identities, and cultures.
About Holland & Barrett
With over 150 years of experience, we are the largest health & wellness retailer in Europe, aiming to become the world's most trusted wellness partner, serving over 100 million people globally.
Note: Vacancies may close once sufficient applications are received. Please apply promptly.
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