Overview
Join to apply for the Fleet Operations Coordinator role at HIVED.
Based in London, HIVED is a climate and logistics start-up building the first sustainable parcel delivery network at scale, powered by a 100% electric fleet. We aim to disrupt parcel delivery and provide an outstanding customer experience.
We are trusted by leading international brands such as John Lewis, Nespresso, Uniqlo, H&M and more. Our team includes former professionals from Revolut, Bain, HelloFresh, ASOS, Apple and Google, and we’re backed by investors including Planet A Ventures, Maersk Growth, Pale Blue Dot VC, Eka Ventures, NordicNinja VC and the British government.
Role Overview
As HIVED continues to scale, we are seeking a Fleet Operations Coordinator to ensure the efficient management of our electric vehicle fleet. This role is critical in maintaining vehicle quality, monitoring fleet condition, and managing the cost recovery process for any necessary repairs. You will play a key role in ensuring our fleet remains in top condition and operates smoothly to support our delivery operations.
Please note that this is a shift work role based at our Woolwich & Hayes depot, operating Monday through Sunday, 7 AM to 4 PM.
Responsibilities
* Conduct detailed inspections of vehicles upon their return to the depot, identifying any damage, wear and tear, or maintenance requirements.
* Accurately log all findings in internal tracking systems, ensuring complete and transparent documentation.
* Oversee the repair cost recovery process, from calculating expenses and submitting them to Payroll to ensuring full reimbursement from the responsible individual in a timely manner.
* Monitor driver performance using onboard telematics data, identifying trends and ensuring adherence to safety and efficiency standards.
* Liaise with the Fleet Maintenance Team to communicate necessary repairs and maintenance work, ensuring timely servicing and minimal vehicle downtime.
* Ensure compliance with health and safety regulations throughout all fleet inspection and maintenance procedures.
* Generate and present regular reports on fleet condition, highlighting recurring issues and providing actionable recommendations for improvement.
* Work collaboratively with cross-functional teams to enhance overall fleet performance, efficiency, and reliability.
Requirements
* Strong attention to detail and ability to accurately document vehicle condition and maintenance needs.
* Ability to work independently in a fast-paced, high-growth environment.
* Excellent organizational and problem-solving skills.
* Experience with vehicle assessment tools and reporting systems is advantageous.
* Full UK driving license (essential).
Rewards
* Dynamic working environment with a diverse and driven team
* Huge opportunity for learning in a high growth environment, with progression opportunities based on success in the role
* 25 days of holiday allowance plus public holidays
* Wellbeing initiatives, including three wellbeing days in addition to holiday allowance
* Weekly team lunch and regular company socials
* MacBook Air or Windows Laptop (depending on your preference)
* Enhanced maternity/paternity/adoption policy
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