About The Role Administrator Location: Working in our Paisley Offices (PA EA) Salary Range: £, - £, per annum Hours: per week (Monday to Friday. Typically am - pm, but willing to discuss flexibility around start/finish times) Contract Type: Permanent
Do you have great customer service skills? Would you love to be part of our dedicated Shared Services team, helping deliver first-class administrative support? If so, then we might have the job for you!
A day in the life of our Administrator:
1. Facilities and Front of House: Overseeing mailroom operations to ensure secure and efficient handling of all correspondence. Leading reception services, managing supplies, deliveries, and visitor interactions to maintain a professional and receptive front-of-house experience. Coordinating meeting room usage and proactively resolving facilities issues.
2. Customer Service: Providing a customer focused approach to resolving day-to-day service issues and escalations. Working closely with different internal and external stakeholders as a central point of consistent contact.
3. Operational Support Services: Owning the full lifecycle of ID card management. Delivering and overseeing document services (printing, scanning etc). Managing administration and fleet correspondence.
4. Fleet Administration Support: Completing driver licence checks and recording / distributing fines and other statutory penalty notices. Distribution of log-books. Scheduling vehicles for servicing, maintenance or repair.
To be a successful Administrator:
5. You'll need excellent interpersonal and communication skills and have experience of working within an administrative environment.
6. You're motivated and highly organised. You've meticulous attention to detail whilst dealing with high volumes of customer activity.
7. You’re experienced in managing your own time and workload, and responding to, and prioritising a range of competing demands.
8. You have everyday computer skills: IT literate, particularly Microsoft .
9. You can collect and record a range of information statistics, user feedback.
Interested? Closing date for applications is on Thursday th November. Interviews are expected to take place week commencing Monday th December .
In return for your commitment and expertise, you’ll get:
10. Holidays: days annual leave (including bank holidays) + option to buy extra days.
11. Pension scheme: Up to % contributory pension.
12. Learning & Development: A range of career & learning opportunities.
13. Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform.
14. Wellbeing: Peer Supporters, CiC (EAP) & Headspace App.
15. CycleWork: Lease a bicycle through the scheme.
We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme.
At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination. This is achieved through reporting and assistance from our internal networks: Race and Ethnic Equality (REEN), LGBT+, Disability and Wellness (DAWN), Gender, Carers, and Young Staff Network.
Together, we are the world's emergency responders