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You’ll be the face of your store, greeting customers, creating rapport, understanding their needs, and creating an excellent end-to-end experience, from ordering to final mile delivery.
You’ll be part of a dynamic team that’s hungry for success. With our industry-leading training, you’ll become a Furniture Village expert, well-versed in beautiful furniture, world-class service, and how to overdeliver on KPIs.
Our ideal candidate? Looks like this:
* Instinctively understands and embraces a customer-first mindset
* Is a natural-born communicator, one who leans in to listen and effortlessly persuade
* Shows initiative and energy, whether working as part of a team or independently
* Pays attention to detail (critical when ordering bespoke furniture)
* Is punctual and professional, with a genuine smile
* Uses critical thinking to solve problems without being phased
Our business
Our first store opened in Abingdon in 1989. Today, we have 55 stores across the UK, with more to follow. At Furniture Village, we don’t believe in the hard sell. Instead, we focus on understanding customers’ needs, lifestyles, and budgets to help them find the perfect pieces.
We source from across the globe—handmade mattresses from Yorkshire, bespoke marble-top tables from Italy, precision-engineered wardrobes from Germany. We offer beautiful furniture and accessories for every room in the home.
Our people
In the words of our founder and CEO Peter Harrison: “We employ nice people to sell nice furniture to nice customers.” Since 1989, when we opened our first store, we’ve grown to 55 stores and continue to expand.
The key to our success? Our people. The heartbeat of our business. We offer real progression, training, rewards, and fun. Over 20% of our team has received long service awards because they want to stay!
Our recruitment
As a family business, it’s important to us that everyone feels part of our family. We’re an equal opportunities employer and welcome everyone. Ready for the next step in your career? Apply now and let’s talk. Together, we can achieve great things.
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