Spencer Clarke Group are seeking a Housing Officer for a Local Authority Client in Essex.
In this role, you will manage a patch of 400 properties, overseeing tenancy management, rent arrears recovery, estate inspections, and tenancy audits to ensure well-maintained, thriving communities.
Duties:
* Manage rent arrears, tenancy sign-ups, audits, and mutual exchanges, providing support to sustain tenancies.
* Conduct estate inspections, monitor property conditions, and liaise with contractors to ensure timely repairs.
* Respond to tenant enquiries, anti-social behaviour, and complaints, providing advice and linking to relevant agencies.
* Maintain accurate casework records, use housing management systems, and provide performance data on rent, re-lets, and satisfaction.
Qualifications and Experience:
The successful candidate will have the following skills / experience:
* Experience working in a social housing environment.
* Practical experience of rent arrears management and debt collection.
* Experience handling tenancy sign-ups, audits, and mutual exchanges.
* Experience working with tenants, leaseholders, and external agencies to resolve issues and support tenancy sustainment.
What's on offer:
Salary: £27+
*may negotiate higher for exceptional candidates, based on experience*
Contract type: 4-6 months minimum, with a high likelihood of extension
Hours: Monday to Friday, 37 hours per week
How to apply:
* Once your CV is received, if you are successful, you will be contacted.
* Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion.
* For any further questions, please contact Taylor Kirkham on 01772 954200.
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