Housing & Wellbeing Assistant - Nights- 35.88 hours per week Location: St Helens Salary: £25,578 pro rata You will be working as part of a dedicated team to manage high quality accommodation and serviceswhilst providingassistanceto customers. You will be the first point of contacts for the premises, responding to all enquiries via phone, email or in person. You willmaintainthe safety and security of customers, colleagues, visitors, contractors as well as the premises, and equipment. Whatyoullbe doing * You willprovide assistanceor guidance to customers; supporting them to fulfil the terms of their occupancyagreement ; * You willencourage feedback from customers,recording andresponding to any complaints and compliments; * You willensure any safeguarding concerns are promptly dealt with andappropriate actionis taken in line with Great Places procedures; * You will actively ensure the security of the building,,conduct health and safety inspections,and report communal repairs through appropriatechannels. * Youwillfollow financial procedures and take responsibility for all monies held and received; * You willbe responsible forcommunal cleaning and void cleaning, along with the wider team.