My client based in St Ives Cambridgeshire are currently recruiting for a Sales Administrator to join their team on a full time permanent basis. You will provide effective and efficient administrative support through the processing of orders from receipt to delivery in accordance with company procedures and country‑specific regulations. Dealing with freight forwarders and any issues, should they arise.
Main responsibilities
* Processing Sales orders and all necessary paperwork with accuracy and attention to detail to ensure that all customers receive the correct goods to the correct address at the correct price.
* Carrying out dispatch admin duties.
* Meeting special requirements by liaising with Purchasing regarding non‑stock items.
* Ensuring best shipment methods and prices are achieved by negotiating with freight couriers as required.
* Checking stock levels and liaising with the Warehouse Team.
* Liaising with other departments regarding production requirements and urgency of orders.
* Ensuring that customers are kept up to date with their orders by emailing relevant documentation and information (invoices, packing lists, tracking numbers for deliveries, etc.).
* Requesting proof of delivery documents to ensure that orders have been safely received enabling the Company to effectively manage delivery queries.
* Keeping accurate records and spreadsheets to ensure that Sales, Accounts and Purchasing colleagues have access to up‑to‑date information.
* Ensuring accuracy by checking courier invoices against quotations.
* Communicating effectively across all departments involved in the sales process.
* Actively participating in improvement/streamlining of admin processes.
If you have the skills and experience listed above please send your CV to or call (phone number removed).
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