This is a fantastic opportunity to join RHI Industrials Ltd, a successful security company specialising in Security / Access Control Systems for some of the UK's largest utility companies. We are looking for an ambitious Administrator to help develop the business during an exciting phase of growth.
The administrator will be based at our Head Offices in Matfen, Newcastle Upon Tyne NE20 0RQ, located about 15 minutes from Hexham and 30 minutes from Newcastle City Centre.
This is a part‑time role of around 20 hours a week. We are flexible in terms of working arrangements – hours can be spread across 5 half‑days, 2 or 3 days a week, or whatever suits the successful candidate.
Essential Competencies
* Excellent communication and interpersonal skills
* Organisational skills
* IT literate with good typing skills and confidence using Microsoft Office programmes including Outlook, Word and Excel
* Time‑management skills and the ability to prioritise workload effectively
* Customer service skills
* Problem‑solving skills and the ability to come up with creative solutions to issues
* Able to work with a team, take direction from others and collaborate effectively
* Willingness to help out admin colleagues during periods of heavy workload
Role & Responsibilities
* Assist other administrators during times of heavy workload or backlogs
* Answer incoming telephone calls
* Handle email communications to clients and employees
* Perform database entry
* Update spreadsheets
* Maintain general office upkeep
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