Welsh Speaking Customer Service Advisor Cardiff (hybrid) £15.59 per hour 37 hours, Monday-Friday Until 31st March 2027 Join our public sector client as a Welsh Speaking Customer Service Advisor and become a key part of their Contact Centre team. You’ll deliver high-quality support across phone, email, and social media, ensuring every customer receives a professional and positive experience. What you’ll do: Handle a wide range of enquiries and transactions Deliver excellent service across multiple channels Support continuous improvement in customer service What you’ll need: Fluent Welsh speaker with strong communication skills Experience in a customer-facing, multi-channel environment Confident using CRM systems and Microsoft applications