General Manager – The Black Horse, Amberley, West Sussex Local & Wild / Gladwin Brothers
The Black Horse is a landmark village pub in the heart of Amberley, West Sussex, reopening under the Local & Wild banner. For the Gladwin family, this marks a true homecoming.
Since 2012, The Gladwins have been running their London restaurants using Sussex produce, much of it grown, foraged or sourced from our own family farm and vineyard. Now, for the first time, that philosophy comes fully home.
Located just ten minutes from our vineyard, The Black Horse will be deeply connected to the land and its community. We will be growing our own produce in vineyard polytunnels, keeping our own hens for eggs, and working closely with local farmers, growers and producers to create food and drink that is unmistakably of this place.
This is also our first venue with rooms, and we are looking for an exceptional General Manager with boutique hotel experience alongside strong restaurant and pub leadership, who understands that great hospitality is felt as much upstairs as it is at the bar.
At Local & Wild, hospitality is everything. Warmth, generosity, attention to detail and genuine care for guests and team sit at the heart of everything we do.
GENERAL MANAGER ROLE
As General Manager, you will be fully responsible for leading The Black Horse as a destination pub with rooms, embedding our food philosophy, building a strong local reputation and creating a workplace that people are proud to be part of.
GENERAL MANAGER KEY RESPONSIBILITIES
- Leading and developing a front-of-house and rooms team against budget
- Delivering exceptional hospitality across pub, restaurant and rooms
- Managing reservations, guest journeys and guest relations
- Driving room standards and boutique hotel service
- Payroll, rotas, financial responsibility and reporting
- Hosting and growing events and community gatherings
ABOUT YOU
- Proven experience as a General Manager
- Boutique hotel / rooms experience is essential
- Full UK driving licence is essential
- Passion for British seasonal produce
- Strong leadership and communication skills
WHAT WE OFFER
- Competitive salary (DOE)
- Relocation support available – costs to be discussed
- Staff meals
- Vineyard and farm visits
- 40% staff discount across Local & Wild venues
-foraging and fishing trips
-vineyard and farm trips
-cycle to work scheme
-WSET training
-external management and leadership courses
-company events/charity days
-referral scheme
-additional days of holidays
-mental health days
We as a company promote a diverse, inclusive, and respectful workplace where all employees and customers are treated fairly, regardless of their background or identity.