A prominent estate agency in Newcastle upon Tyne is seeking a proactive Service Desk Support Analyst to join their IT Service Desk team. The role involves troubleshooting and resolving technical support queries, owning support requests to resolution, and collaborating with internal teams. Ideal candidates will possess strong problem-solving skills, experience in IT support, and excellent communication abilities. The position offers the chance to impact user experience positively while working in a supportive team environment.
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