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General manager

Hintel UK
General manager
Posted: 1 January
Offer description

We’re partnering with one of the UK’s leading PBSA providers to recruit a General Manager with responsibility for two student accommodation sites in Cheltenham and Gloucester.This is a hands-on leadership role where you’ll combine strong commercial drive with people-focused leadership. From maximising occupancy and driving sales, to overseeing day-to-day operations and creating a positive, inclusive student community, you’ll be central to both the commercial success and operational excellence of the sites.What you’ll be doingLead, inspire and develop on-site teams across both locations, setting high standards and delivering first-class service.Drive lettings and sales performance to achieve full occupancy and meet commercial targets.Take full ownership of site operations, including facilities management, health & safety, compliance, and supplier performance.Manage budgets, P&L, and financial performance, identifying opportunities to increase revenue and control costs.Oversee peak operational periods including move-in, move-out, and summer turnaround.Build strong relationships with universities, local partners, and stakeholders to enhance the student experience.Create a safe, welcoming environment where students feel supported, engaged, and proud to live.About youProven experience in operations and people leadership, ideally within PBSA, residential property, hospitality, or a similar service-led environment.Commercially minded, with confidence in lettings, sales, and financial performance.Highly organised, proactive, and resilient, able to balance strategic priorities with day-to-day operational demands.A natural leader who can motivate teams, build strong culture, and deliver results across multiple sites.What’s on offerCompetitive salary and benefits package.The opportunity to take ownership of two established student accommodation sites.Career progression with a market-leading PBSA operator experiencing strong growth.A role where you can make a genuine impact on both business performance and students’ day-to-day experience.This is a role for someone who thrives on variety, responsibility, and results - a true operational leader who enjoys combining commercial performance with people leadership and customer experience.

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