Location: Hybrid – 3 days in office (Wilmslow HQ), 2 days from home
Salary: Competitive
We are The Citation Group – a collective of businesses dedicated to supporting small and medium‑size enterprises across a range of essential services. We know that running a business means juggling a lot. Our mission is to ease these pressures by providing expertise, guidance, and solutions that enable business leaders to focus on what they do best. From HR and Health & Safety to Cybersecurity, E‑Learning, and ISO compliance, we’ve got you covered. Citation has achieved strong growth through a combination of organic expansion and strategic acquisitions, continually broadening our expertise, services, and reach to create a one‑stop shop that supports businesses across the UK, Canada and Australia.
The role
* Effectively manage several projects from start to closure, working closely with internal departments and third‑party suppliers, including change management and adoption activities
* Coordinate all resource requirements as required to ensure successful implementation
* Oversee assignments to project work and delivery of outputs as needed
* Continuous assessment of the implementation status, including updated plans and progress reports
* Meet with stakeholders to discuss requirements and implementation status
* Lead discovery sessions and scoping workshops
* Liaise with project resource, key stakeholders and management team to provide status updates on the progress of projects
* Identify areas of deviation from the agreed specification and instigate change control procedures
* Introduce contingency planning when implementation is not running to schedule or to mitigate risks
* Liaise with all relevant parties to ensure any issues are dealt with satisfactorily both pre and post implementation
* Work with departmental heads to improve business processes across teams
* Work with other Project Managers for the management of team diaries and coordinating resource allocation for assigned projects
* Regularly update the Senior Management Team on the progress of key projects and outstanding issues
* Provide regular budget forecast and variance reports
* Provide and maintain resource plan, allowing for seasonal variations and develop mitigating action plans
* Coordinate internal resources and third parties/vendors for the flawless execution of projects
* Review project scopes and objectives, ensuring technical feasibility
* Use appropriate verification techniques to manage changes in project scope, schedule and costs
* Measure team performance using appropriate systems, tools and techniques
* Implement risk management processes
* Create and maintain comprehensive project documentation
* Identify project implementation processes changes as and when required
About You
* Have strong leadership skills, including excellent verbal / written communication and presentation skills
* Able to remain calm under pressure
* You will be presentable and confident when meeting new people and have the ability to build and maintain strong relationships
* Have excellent problem‑solving skills
* Ability to react to project adjustments and alterations promptly and efficiently
* Be flexible during times of change
* Ability to be persuasive, encouraging, and motivating
* Ability to develop and maintain effective communications to ensure co‑operation both internally and externally
Perks
* 25 Days of Holiday + 8 Bank Holidays: 25 days of holiday plus those cherished bank holidays
* Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s your day! Enjoy it in style with a day off
* Post‑Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in post‑wedding happiness
* Growing Families: We’re all about supporting our team, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family
* Healthcare cash plan: Private healthcare to ensure your peace of mind and keep you feeling your best
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