Relief Security Officer
Contract: Infrastructure
Location: Cardiff, CF14 3UZ
Hours of work: 42
Working Pattern: Rotational day shifts (07:00-19:00) and night shifts (19:00-07:00)
Contract Type: Permanent
Hourly Rate: £14.50
We are seeking a reliable and vigilant Security Relief Officer to join our team.
As a key member of our security provision, you will play a crucial role in safeguarding our client’s sites, ensuring the safety of employees, visitors, and assets.
Relief Security Officers are sought to strengthen existing teams, and will be called on for core and adhoc activities. This will include advanced notification of shifts, filling vacancies in the security team rota, supporting cover for sickness and holidays, as well other additional tasking.
This role will suit an outgoing, flexible individual who enjoys a hands-on role with a broad range of responsibilities.
The successful candidate will be reliable, flexible and a personable security professional.
The Role
1. Responsible for the physical security of client premises
2. Conduct regular patrols
3. Respond promptly to alarms and incidents, taking appropriate action
4. Enforce access control and verify the identity of individuals on-site
5. Provide excellent customer service by assisting and guiding visitors
6. Maintain detailed and accurate records of security-related activities
7. Collaborate with law enforcement and emergency services when necessary
8. Ensure high standards at all times, maintaining the professional image of ISS
9. Undertake induction and training as needed
10. Promote a secure and safe working environment at client sites
About You
11. Valid SIA licence
12. Security Check (SC) clearance required, or willingness and eligibility to obtain SC clearance
13. Proven experience in security or related field
14. Strong observational and communication skills
15. Ability to remain calm under pressure and handle emergencies effectively
16. Excellent customer service and interpersonal skills
17. Knowledge of security protocols and procedures
18. Flexibility to work various shifts, including days, nights and weekends
19. New recruits will be encouraged to enrol onto the relevant apprenticeship as part of their training and development
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.