Job Description
At NES Fircroft, we’re more than a recruitment agency. We’re a global leader in workforce solutions, connecting exceptional talent with world‑leading organisations across energy, engineering and technical sectors. As one of our largest global energy accounts continues to expand, we’re looking for an experienced Account Manager to help drive its growth, performance and long‑term success.
This is an opportunity to take ownership of a major global account, strengthen senior stakeholder relationships and drive commercial growth while working closely with experienced recruitment teams and internal support functions.
What You’ll Be Doing
* Account Development & Revenue Growth: Grow the account by expanding service offerings, increasing contractor numbers, and identifying cross‑sell and upsell opportunities to achieve revenue targets.
* Strategic Account Management: Act as a key point of contact on a major global energy account, supporting account strategy and contributing to quarterly business reviews with the Global Account Director.
* Client Relationship Management: Build and maintain strong, long‑term relationships with senior stakeholders, attending client and contractor meetings in the UK and internationally.
* Recruitment Process Management: Oversee the end‑to‑end recruitment lifecycle, ensuring smooth mobilisation, onboarding and full compliance with NES Fircroft and client standards.
* Service Delivery & Workforce Management: Manage mobilisation, demobilisation and ongoing oversight of the contingent workforce, ensuring safety, compliance and high service quality.
* Commercial & SLA Management: Negotiate rates and contractual terms, monitor profitability and SLA performance, and provide regular performance updates to internal stakeholders.
* Operational Collaboration & Reporting: Partner with Commercial, Finance and Assignment Support teams to monitor activity, margins and delivery, producing weekly and monthly performance reports.
* Market Insight & Continuous Improvement: Track industry trends, competitor activity and client developments to provide market insights and drive continuous improvement initiatives.
Why NES Fircroft?
* Financial Stability: Competitive base salary with an attractive bonus scheme
* Work‑Life Balance: Flexible hybrid working (2 days from home once settled) and a 4pm finish every Friday
* Generous Time Off: 32 days holiday including bank holidays, increasing with service (up to 37 days), plus the option to buy additional leave
* Giving Back: One paid charity day per year and regular charity initiatives
* Career Development: Structured training, ongoing support and clear progression pathways
* Future Security: Pension scheme, life insurance and Cycle to Work scheme
* Team Culture: A supportive, high‑energy environment with regular team events and a holiday season close‑down
What We’re Looking For
* Account & Recruitment Experience: Proven background in account management, MSP or recruitment, ideally within a technical or energy environment.
* Global & Multi‑Site Account Management: Experience managing large, multi‑site or global client accounts.
* Commercial & Negotiation Skills: Strong commercial awareness with the ability to negotiate effectively at senior level.
* Stakeholder Management & Communication: Excellent communication and relationship‑building skills with senior stakeholders.
* Cross‑Cultural Collaboration: Comfortable working with multicultural and remote teams.
* Prioritisation & Pace: Ability to manage multiple priorities in a fast‑paced environment.
* Systems & Technology: Experience using VMS platforms or willingness to learn new systems.
About NES Fircroft
NES Fircroft is a global leader in engineering and technical recruitment, supporting some of the world’s most innovative organisations. We’re driven by innovation, continuous improvement and collaboration — and we believe recruitment should be high‑performing, people‑focused and enjoyable.
We value diversity, equity, and inclusion, knowing that different perspectives fuel innovation and stronger outcomes for our clients and candidates. We comply with GDPR standards, ensuring candidate data is protected at every step. If you require any adjustments or accessibility support during the recruitment process, we will be happy to accommodate.
Power the change towards a brighter, more sustainable future with NES Fircroft.