Join us a Service Designer (AI) at Peregrine Resourcing.
How Specialist Talent Works:
At Peregrine, we find the best talent for our clients. As a permanent employee of Peregrine, with access to all our standard benefits, you will be deployed across our portfolio of clients as a specialist consultant, working on a wide array of complex projects across multiple industries.
The Role:
Were seeking a Service Designer with experience in complex digital environments to help shape the end-to-end service experiences of AI-powered enterprise solutions. This role bridges technology and user-centered design, ensuring that services are intuitive, inclusive, and effective across the full lifecycle, from Discovery to Beta, following GDS standards.
1. Key Responsibilities:Service blueprinting & design: Lead the creation of service blueprints, journey maps, and process flows that align user needs, business goals, and technical capabilities across enterprise-scale systems.
2. GDS framework application: Apply GDS design principles and delivery standards across Discovery, Alpha, and Beta phaseschampioning evidence-based design, inclusive practices, and iterative development.
3. End-to-end service thinking: Understand how backend systems, APIs, and AI-powered components influence the user experience, ensuring services are...