Join to apply for the Client Relationship Advisor role at Communications Solutions UK
1 day ago Be among the first 25 applicants
Join to apply for the Client Relationship Advisor role at Communications Solutions UK
Get AI-powered advice on this job and more exclusive features.
Are you a sociable, confident, professional person who puts clients first in everything you do?
Are you comfortable with new technology?
Do you have a positive ‘can do’ attitude?
The Role
This role is key to ensuring that our clients are happy and that we meet or exceed their expectations. We are looking for someone who shares our values, is committed to delivering an exceptional client experience, whilst being confident with technology.
* Being the first point of contact for nominated clients for sales enquiries or escalation issues
* Collaborating and liaising with other team members to identify client business needs, develop new sales opportunities and manage client projects
* Developing and building relationships with new and existing clients primarily through regular telephone and email contact
* Collaborating with the internal operations team, suppliers and partners to ensure client expectations are met
Key Responsibilities
* Establishing productive, professional relationships with key personnel within your clients, prospects, suppliers and partners
* Managing and servicing client requirements by raising quotations, proposals and contract renewals
* Working with Client Success Manager to secure new business and ensure client retention
* Ensuring that the CRM system (Halo) is maintained accurately and completely for each user contacted
* Working collaboratively with all colleagues on all client requirements, orders and issues
* Ensuring that clients are kept informed about the status of their orders and projects
* Delivering exceptional client experience and service to ensure client retention and growth
What we are looking for:
* A customer centric approach and excellent client management skills
* Excellent communication skills with the ability to communicate at all levels of the organization internally and externally
* Ability to communicate technical solutions in layman’s terms to non-technical clients
* A team player who brings a sense of positive energy and the ability to influence, inspire and motivate colleagues
* Financially minded and familiar with margin pricing and calculations
* Someone who is well organised, happy to use own initiative and can work calmly and consistently under pressure
* Passionate about getting results and delivering to meet or exceed client expectations
* Confident with technology and accomplished with MS Office
Job Type: Full-time
Pay: £25,000.00-£28,000.00 per year
Additional pay:
* Company pension
* Free parking
* On-site parking
* Private medical insurance
Schedule:
* Monday to Friday
About Communications Solutions UK
Our aim is to help and support our clients to harness the latest IT and communications technologies to grow their business. Established in 2000 by our Founder, Julie Watling, Communications Solutions UK is a small, family owned business built on the values of honesty and integrity. We look after our clients’ interests, focussing on developing trusting relationships and establishing long-term partnerships.
You will be joining a friendly team of people who are supportive and motivated. We are a company with ambition. Your contribution and success will be recognised and rewarded as you help us to grow.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Consulting, Information Technology, and Sales
* Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at Communications Solutions UK by 2x
Get notified about new Client Advisor jobs in Reading, England, United Kingdom.
Reading, England, United Kingdom 4 days ago
Feltham, England, United Kingdom 2 weeks ago
Ruislip, England, United Kingdom 2 weeks ago
Bracknell, England, United Kingdom 4 months ago
Client Advisor – Insurance Broking - High Wycombe
High Wycombe, England, United Kingdom 2 weeks ago
Client Advisor – Insurance Broking - High Wycombe
High Wycombe, England, United Kingdom 2 weeks ago
Reading, England, United Kingdom 2 days ago
Woking, England, United Kingdom 2 days ago
Fleet, England, United Kingdom 1 month ago
Client Advisor – Insurance Broking - Oxford
Oxford, England, United Kingdom 2 weeks ago
Client Advisor – Insurance Broking - Oxford
Oxford, England, United Kingdom 2 weeks ago
Employee Benefits Client Service Advisor
Farnborough, England, United Kingdom 1 week ago
Reading, England, United Kingdom 2 weeks ago
Oxford, England, United Kingdom 1 week ago
Thatcham, England, United Kingdom 3 days ago
Frimley, England, United Kingdom 3 weeks ago
Wokingham, England, United Kingdom 1 week ago
Client Success Manager - French Speaking
Egham, England, United Kingdom 2 weeks ago
Egham, England, United Kingdom 7 hours ago
Egham, England, United Kingdom 6 days ago
Windsor, England, United Kingdom 1 week ago
Egham, England, United Kingdom 2 days ago
Reading, England, United Kingdom 4 days ago
Client Solutions Manager - Education Recruitment
Reading, England, United Kingdom 2 days ago
Reading, England, United Kingdom 2 weeks ago
Reading, England, United Kingdom 2 weeks ago
Egham, England, United Kingdom 2 weeks ago
Gerrards Cross, England, United Kingdom 1 week ago
Reading, England, United Kingdom 2 weeks ago
Windsor, England, United Kingdom 1 week ago
Reading, England, United Kingdom 2 weeks ago
Newbury, England, United Kingdom 3 weeks ago
Client Solutions Manager - Education Recruitment
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr