An opportunity is available for a Team Leader working in the faults team based at Nottingham, reporting to the Field Operations Team Manager. The role involves leading a group of Tradespersons.
The primary focus is to lead an efficient and productive team across a region. Key responsibilities include ensuring team compliance with H&S policies, coordinating work programmes, maximizing delivery efficiencies, supporting team development and authorizations, and managing performance on a 1:1 basis.
Main Responsibilities
* Ensuring adherence to Health and Safety regulations
* Efficient scheduling of work activities
* Collaborating with other teams to manage workload
* Driving team productivity and performance management
* Maintaining a full schedule of work for the team
* Ensuring team members have appropriate training and work authorizations for a safe and productive environment
* Responding promptly and professionally to customer complaints
Ideal Candidate
The ideal candidate will be an excellent communicator with a proven track record of managing teams and acting as an escalation point for both the team and external customers.
* Understanding of Health and Safety legislation, Electricity Safety, Quality and Continuity Regulations 2002, and Electricity at Work Regulations 1989
* Organized, with strong problem-solving skills and the ability to plan ahead
* Effective communicator with the ability to build strong customer relationships
* Experience in managing performance effectively
* Knowledge of craft roles or willingness to develop understanding of these roles and activities
* A NRSWA qualification or understanding of NRSWA legislation is desirable; full training can be provided.
This role is subject to a satisfactory DBS check; different levels of screening may be required depending on the role, including triannual checks where applicable.
About Us
We’re National Grid Electricity Distribution (NGED), managing electricity distribution for the Midlands, Southwest England, and South Wales, serving over 8 million people. Our teams deliver heat, light, and power for homes and businesses.
With over 29,000 employees worldwide, we are committed to building an inclusive workplace that celebrates diverse cultures, personalities, and preferences, reflecting the communities we serve. Our vision is to lead in a clean, fair, and affordable energy future, addressing climate change, exploring renewable energy sources, and enhancing efficiency to meet growing demand.
#J-18808-Ljbffr