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Team leader

Stoke-on-Trent
TR, part of the Trifast plc group
Team leader
Posted: 13h ago
Offer description

Who we are

TR Fastenings (TR) is part of Trifast plc is a leading international specialist in the design, engineering, manufacture, and distribution of high-quality industrial fastenings and Category 'C' components principally to major global assembly industries. It supplies to some 5,000 customers in 75 countries worldwide, serving a range of industries including Automotive, Smart Infrastructure, Medical, General Industrial and Distributors.


The Role

Reporting to one of the two Operations Managers, the Team Leader plays a pivotal role in leading a team of warehouse operatives to deliver safe, efficient, and high-performing operations. This role combines hands-on warehouse activity with first line leadership responsibilities, ensuring that daily operations meet safety standards, performance targets, and customer expectations. The Team Leader is a role model for operational excellence and team engagement.

Key Tasks

Safety and Compliance

* Champion a safety-first culture, ensuring all team members adhere to health and safety policies and procedures
* Conduct regular safety audits, risk assessments, and toolbox talks or equivalent
* Investigate incidents and near misses, implementing corrective actions and preventative measures
* Ensure compliance with legal and company standards (e.g., manual handling, PPE, equipment use)

People Management

* Lead, coach, and develop a team of warehouse operatives to achieve individual and team goals
* Manage daily team briefings, shift handovers, and communication of operational priorities
* Monitor attendance, timekeeping, and conduct, escalating issues as appropriate
* Support recruitment, onboarding, and training of new team members
* Foster a positive working environment that promotes teamwork, respect, and inclusion

Operational Excellence

* Oversee the execution of warehouse tasks including goods-in, picking, packing, despatch, admin process and inventory control
* Manage deployment of resources, space, and equipment to meet operational demands
* Identify continuous improvement initiatives to streamline processes and reduce waste
* Support change management activities and adoption of new systems or procedures
* Monitor and report on key performance indicators (KPIs) such as productivity, accuracy, throughput, and service levels
* Use data to identify trends, root causes of issues, and support opportunities for improvement
* Drive accountability for performance within the team, recognising achievements and addressing underperformance
* Collaborate with other departments (e.g., planning, transport, customer service) to ensure end-to-end efficiency

The Candidate

Essential

* Proven experience in a warehouse or logistics environment, ideally in a supervisory or team leader role
* Strong understanding of warehouse operations and safety standards
* Excellent communication and interpersonal skills
* Ability to lead by example and motivate others
* Comfortable using warehouse management systems (WMS) and performance dashboards
* Problem-solving mindset with a focus on continuous improvement

Desirable

* Experience with Lean or Continuous Improvement methodologies
* Experience in Microsoft Dynamics 365
* Experience in an industrial fastenings or manufacturing environment

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