Crm specialist

HIRING: CRM Specialist
London | Ecommerce | Salary £3538k

Were recruiting for a fast-growing, multi-brand ecommerce group behind established, design-led consumer brands sold across Europe. As they scale, CRM is becoming one of our most critical growth channels and they are investing properly in it.

Urgently looking for a CRM Specialist to take hands-on, end-to-end ownership of the email and lifecycle channel.

What youll do

* Own the full CRM campaign lifecycle via Klaviyo (build, QA, send, optimise)
* Manage the CRM calendar around launches, trading moments and peak periods
* Build and optimise lifecycle automations (welcome, post-purchase, abandonment, win-back)
* Develop smart segmentation and personalised content across European markets
* Run A/B tests and turn performance data into clear, actionable insight
* Work closely with Ecommerce, Merchandising and Brand teams

What were looking for

1. 34 years experience in CRM / email / lifecycle marketing