Job Summary
We are a friendly, patient-focused dental practice dedicated to providing exceptional care in a welcoming environment. To support our growing team, we are seeking an experienced Dental Receptionist who can bring professionalism, warmth, and efficiency to our front desk.
Responsibilities
* Greet patients with a friendly and professional manner
* Manage appointment bookings and scheduling
* Handle patient enquiries in person, by phone, and via email
* Process payments and maintain accurate patient records
* Liaise with dentists, hygienists, and other staff to ensure smooth daily operations
* Uphold confidentiality and compliance with GDPR and healthcare regulations
* Coordinate with dental staff to ensure smooth clinic operations
* Ensure the reception area remains tidy, organised, and presentable at all times
* Other administartion duties set by management.
Qualifications
* Previous experience as a dental receptionist preferred
* Strong communication and interpersonal skills
* Excellent organizational abilities and attention to detail
* Proficiency with dental software systems Dentally
* A caring and empathetic approach to patient care
* Strong communication skills, both verbal and written
* Friendly, professional demeanour with a customer-focused approach
* Ability to multitask effectively in a fast-paced environment
* Proficiency in using office software such as Microsoft Office or similar programmes
* Knowledge of dental practice management software is advantageous but not essential
What We Offer:
* An engaging work environment where your organisational skills directly contribute to patient satisfaction and the efficient running of the practice
* Supportive team culture with opportunities for growth
* Chance to progress into a Dental Nurse role for motivated individuals
* Competitive salary package, negotiable for the right candidate
* Modern, well-equipped practice with a focus on patient comfort
Job Types: Full-time, Permanent
Pay: £22,880.00-£27,040.00 per year
Benefits:
* Free parking
Work Location: In person