Position: Senior Technician Location: Lincoln, Lincolnshire Salary: £26,000 to £28,000 per annum Employment Type: Full-time, Permanent Main Role Objective: To support the smooth running of the Campus, working closely with the Facilities and Campus Managers to ensure that the buildings, facilities and services are provided and maintained to all company and legislative standards. To provide front line technical, IT, resources and facilities related support to students and staff with the focus on the provision of an exceptional student experience. This may include support at differing locations depending on the needs of the campus and business as whole. Duties and Responsibilities Specific Duties Assisting the Campus Team in the setup and maintenance of equipment for lessons, coursework, exams and special events Ensuring all facilities and resources are clean, tidy and well maintained Acting as point of contact on site for Students and Staff requiring assistance and / or support with equipment, facilities and resources Responding to and resolving support requests in a timely manner Overseeing booking systems, booking resources out to staff and students Scheduling and performing equipment tests and maintenance Implementing regular preventative maintenance schedule to ensure equipment and facilities are ready and available for course delivery as well as evening and weekend bookings where appropriate. Liaising with external contractors with regards to electrical, security, fire alarm maintenance and upgrade work Ensuring that building systems (alarms etc) are tested routinely across site and maintain accurate records of such are maintained in line with company processes and procedures Supporting students and staff with the set up and use of technical and specialist resources and systems Acting as keyholder for the site, being responsible for opening / closing the building in line with shift pattern and being available out of hours to answer alarm call outs Working with the Campus Facilities Manager to plan and upgrade facilities, including budgeting for works and appointing contractors Working with the technician team to plan and implement room upgrades and redesigns Assisting with the creation and management of inductions and user tests for specialist facilities Managing room bookings, working with the Head of Center in timetabling sessions and resources Offering support to student projects and outside events by keeping an overview of the curriculum and consulting with tutors Liaising with IT technicians and the central IT team to ensure a smooth running of the IT infrastructure Skills and Experience required: Essential: Working with Computer workstations and operating systems; Mac OS, ChromeOS, Windows ICT management systems; JAMF, Google workspace Operation of Classroom AV equipment; monitors, cameras etc Troubleshooting and fault finding AV and IT network systems Basic electronic maintenance; making and repairing a range of cables, replacing serviceable parts etc. Ability to work with a range of tools and carry out basic building repairs/ maintenance Desirable: Adobe Creative Suite Acoustic and electronic instruments Games engines including; Unity, Unreal and Blender VR headsets, cameras and videography equipment Music Production software; Logic Pro and Ableton Live Music Production hardware; analogue and digital mixing desk, outboard, patch-bays, microphones, MIDI controllers, synths etc PA & lightning systems, including working knowledge of DMX control and AV network protocols Web streaming hardware and software; Black Magic ATEM vision mixers, OBS and streaming platforms What we offer? Generous Holiday Allocation Wellbeing Benefits: Health Cash Plan, Doctor line GP Service, Employee Assistance Programme, Access to Counselling and Cycle to Work Staff Discounts & Benefits: access to Accolade, our benefits platform which offers discounts at over 800 retailers Paid Leave: Enhanced Maternity, Paternity and Sick pay. A full job description and person specification is available for download alongside our full benefits booklet. Diversity and open expression are fundamental to creativity. We are committed to promoting a culture of diversity and inclusivity for all our employees and potential employees. DBS Checks: Enhanced DBS clearance will be required.