Gigaclear Abingdon-On-Thames, England, United Kingdom Join or sign in to find your next job
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Service Manager - 12 month FTC
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Service Manager - 12 month FTC
role at
Gigaclear Get AI-powered advice on this job and more exclusive features. This range is provided by Gigaclear. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
Note: this is an initial 12 month contract.. With potential to go permanent.
A role with a huge amount of scope and opportunity for someone who understands and loves questioning processes, documentation, SLAs, etc and knows things can always improve.
Our Service Operations function is still relatively new and evolving, come in and get the satisfaction and recognition of seeing the difference you can make.
Although this is a FTC there is great potential and a real opportunity for you to step up into a management role, working for a comany and team ready to provide the support you need to be successful.
Service Operations is responsible for managing the end-to-end lifecycle of our retail and wholesale services. In this role you will identify and own actual and potential issues in service delivery and performance, always ensuring a resolution.
Note: this role is a hybrid role, with 3 days per week based in our Head Office, Abingdon, Oxon. There is also a Saturday rota, one in four, with a day off in the week when on rota.
Previous experience working in an ITIL enviorment would be highly desirable.
Previous Broadband or VOIP experience is not essential but would be a bonus. Key is being a role model in terms of addressing issues head on and finding customer resolutions, whilst having a thirst for learning and exploring how Gigaclear Service Operations can be better
Key Skills And Experience
Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city.
Staff Rewards, Benefits And Opportunities
We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all.
Generous employer pension; up to 8% matched contribution Income protection & life assurance 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days! Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to online training and development content via our Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events
Our values
Our approach is to work guided by our mission, vision and values.
Find a way, Be committed, Do the right thing, Keep it simple. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Other Industries Consumer Services Referrals increase your chances of interviewing at Gigaclear by 2x Sign in to set job alerts for “Service Manager” roles.
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