Job Title: Content & Community Manager
Contract: 12-month contract role
Location: West London
Your role
Our client, a major classical music record label, is looking for a creative and strategic Content & Community Manager to join their team. In this pivotal role, you will take ownership of their brand presence, driving engagement through innovative social content and CRM strategies. You will bridge the gap between their world-class artists and their audiences, blending storytelling with data-driven strategy. If you are an agile marketer with a passion for classical music and a knack for building loyal digital communities in a fast-paced environment, we want to hear from you.
Primary responsibilities
Strategy & Content Creation
* Partner with the Head of Audience & Digital Marketing to shape and execute our social media and community strategies.
* Curate and manage the global editorial calendar across digital channels.
* Oversee end-to-end creation of social-first content.
* Pilot new content formats, platforms, and trends to keep the brand at the forefront of digital culture.
Community Building, CRM & Engagement
* Execute strategies to capture first-party data and turn casual listeners into super-fans.
* Manage and engage with online communities and content creators.
* Advise artists on social best practices and co-create bespoke campaigns.
Performance Marketing & Analytics
* Manage paid campaigns to drive audience acquisition and support key OKRs.
* Track KPIs using tools like Sprout Social to refine content strategy and ROI.
* Conduct regular research to ensure discoverability.
Collaboration
* Collaborate cross-functionally with international teams to ensure a unified strategy.
* Build a network within the wider company ecosystem.
* Build relationships with influencers and partners to expand reach beyond core audiences.
Experience level
* 3-5 years’ experience in social media or digital marketing roles, ideally with a global scope.
* Strong understanding of fan behavior, community building and data-driven marketing.
* Skilled collaborator with experience supporting diverse stakeholders and cross-functional partners.
* Familiarity with CRM, e-commerce and community platforms, ideally within music or creative industries.
* Native English speaker; additional language skills (French or German) a plus.
About you
* A marketer with a genuine love for classical music and deep knowledge of its artists and repertoire.
* Adaptable and capable of balancing high-level strategy with hands-on execution.
* A strong copywriter and visual thinker with an eye for detail, able to produce engaging content for various platforms.
* Curious and forward-thinking, always exploring new ideas to connect artists and fans.
* Highly organised and thrive in a fast-paced environment, ready to pivot quickly and attend evening events when required.