Garage Service Advisor/Receptionist, SPAR Holdingham, Sleaford
Min 20 Hours P/W - possibly more hours when the role needs.
We have exciting opportunities for an experiencedGarage Service Advisor/Receptionist, for our SPAR Garage/Forecourt in Holdingham, Sleaford who are motivated, friendly, hands-on and passionate about their garage offering excellent service and standards to our customers. Reporting directly to the Management Team you will deliver maximum sales and profit through continuous personal improvement and the provision of friendly, excellent service to customers, colleagues, and visitors.
A.F. Blakemore & Son Ltd is one of the largest privately owned companies in the UK. Our forward-thinking family-owned business began life in 1917 as a counter-service grocery store and has grown from these humble beginnings into a company that now owns 260 SPAR convenience stores and employs more than 7,000 people, with a turnover of £1.3 billion. As one of the largest convenience retailers in the UK, we are always looking for innovative ways to create a point of difference. Food and drink have always been our lifeblood, and today our business has multiple divisions specialising in retail, food service and wholesale distribution.
Key Tasks/Responsibilities:
1. Customer facing role manning the reception desk
2. Giving Service advice regarding the services we offer
3. Giving quotations regarding price/timescales
4. Diarising bookings and allocating jobs to mechanics
5. Booking in and allocating MOT’s
6. Ordering and booking-in of parts
7. General reception work
8. Accurate completion of all paperwork
General Tasks/Responsibilities:
9. To deliver customer service in line with SPARkling Service standards
10. To contribute ideas for driving the business and it’s team forward
11. To use relevant processes and policies to ensure the security of people, stock and cash
12. Report all customer complaints to manager on duty
13. To comply with relevant legislation and health and food safety responsibilities as defined in the induction period and training
What's in it for you?
Excellent benefits package including:
14. Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements
15. Develop your skills and capability in a highly supportive and multi-diverse culture
16. Outstanding Training & Development
17. Gain hands-on experience in a high volume, fast paced convenience store
18. Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes)
19. Proactive promotion of internal candidates
20. Paid Breaks
21. Free Tea & Coffee
22. Early access to your pay through ‘EarlyPay’
23. 24/7 access to your payslips and Rotas via HR/Payroll portal
24. Wellbeing support – access to emotional support, counselling, legal and financial advice
25. Company Pension Scheme
26. NEST pension scheme
27. Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
28. Extra Holidays - Purchase Scheme
29. Cycle to work - Bicycle purchase scheme
30. Long Service Awards