The post holder will be responsible for organising and managing referrals and bookings for Lung Function and Sleep appointments.
Staff member accountable to:
Lead Respiratory and Sleep Physiologist
Operational Manager for Respiratory
Interact closely with medical, and other nursing staff to provide a high quality Respiratory Service dedicated to patient care
Manage respiratory referrals, book appointments, and provide support to patients answering their queries and reorganising appointments when necessary.
Undertake routine admin duties including but not limited to booking follow-up appointments, scanning documents and answering the telephone
Act as the patient's advocate
Demonstrate an awareness of the economical use of resources and contribute to the overall control of the departmental budget
At UHSussex (UHSx), diversity is our strength, & we want you to feel included to help us always put the Patient First. Your uniqueness & experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, & can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) & a Veteran Aware Trust.
We treat our patients & staff with the same compassion & empathy we expect for ourselves. We're here for them when they need us, and we go above & beyond to meet their needs. This can be seen in our candidate information pack & wellbeing programme, for staff which is extensive & designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching & training so that we can be the best that we can be. From the moment you start with us & throughout your career we will help you to grow & develop. We hope that in choosing UHSx you are choosing a long & happy career where you will be able to see the difference you make & feel valued for all that you do.
We look forward to receiving your application & the start of your journey with UHSx.
Candidate Information Pack:
I nteract closely with medical, and other nursing staff to provide a high quality Sleep Service dedicated to patient care
Open referrals on CareFlow (booking system)
Manage referrals and bookings
Answer patients queries
Contact patients to arrange appointments as required.
Maintain accurate patient notes
Book appointments as required
Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.