Bodyshop Operations Assistant
Annual Salary: £19,047.60
Hours: Monday to Friday, 9:00am – 3:30pm, although flexible working hours will be considered.
Ingram Motoring Group is a well established, family owned and operated motoring group that has taken great pride in serving new and returning customers throughout Ayrshire and beyond for 50 years.
We currently have a fantastic opportunity for a Bodyshop Operations Assistant to join our highly skilled team at our leading automotive Volkswagen Group Accident Repair Centre, where our priority is a working environment that focuses on the highest quality of customer service and repairs.
About the Role:
As a Bodyshop Operations Assistant, you will play a vital role in supporting the smooth operation of our Bodyshop. Your responsibilities will range from front-of-house duties, such as customer reception and handling enquiries, to assisting with driving, holiday cover for the parts advisor, and supporting the valeting team. You'll be a key team member who ensures our customers receive exceptional service while maintaining operational flow of the business.
Key Responsibilities:
* Reception and Customer Service: Greet customers in a professional and friendly manner, assist with booking in vehicles, and provide updates on job progress.
* Driving: Collect and deliver vehicles to customers or partner locations as required.
* Valeting Support: Assist with vehicle cleaning and preparation for handover to customers.
* General Administrative Duties: Manage associated paper work and ensure all job cards and vehicle details and accurately recorded.
* Team Support: Work collaboratively with other team members to ensure smooth operations within the Bodyshop.
About You:
We are looking for a proactive, adaptable individual who thrives in a multi-tasking environment.
* Experience in customer-facing roles, preferably in the automotive or service industry.
* A full, clean driving licence (essential)
* Strong organisational skills and the ability to prioritise tasks effectively.
* Flexibility to cover different roles as needed, including supporting parts advisor and valeting staff.
* A keen interest in the automotive industry is desirable but not essential.
What we Offer:
* 30 days annual leave entitlement.
* Paid day holiday for your birthday every year.
* Contributory pension scheme.
* Discounted vehicle maintenance and repairs.
* Discount on new and used vehicles.
* Referral bonus scheme.
Job Types: Part-time, Permanent
Pay: £19,047.60 per year
Expected hours: 30 per week
Work Location: In person