As a Volunteer Group support, you will provide a welcome presence for people coming into the service. Your role will include: Covering group support duties, and welcoming service users to the service. This is a psychosocial service, supporting the collection, collation and inputting of all Via service data as it relates to groups. Managing a local database and work with a national database that records a comprehensive information data set that informs understanding of the services performance and treatment outcomes. Being non-judgemental, calm, understanding and professional during sessions. Undertaking day-to-day administrative tasks such as filing, archiving, photo copying and updating service user records In addition to the above you will be expected to participate in team meetings where relevant and to carry out other tasks as deemed necessary to support the needs of the service.