Administrator/Receptionist
Are you a calm, organised, and people-focused individual looking for a role where every day brings something new? At St John's House Care Home in Norwich we're looking for a friendly and efficient Administrator/Receptionist to be the heart of our front-of-house team.
This is more than just a job — it's a chance to make a real difference in people's lives while working in a supportive, fast-paced environment where no two days are the same.
We're offering 15 hours per week, at an hourly rate of £12.75. Days are flexible to suit the right person. Additional hours available on an ad-hoc basis to cover annual leave, sickness, etc.
Key responsibilities:
* You'll greet guests and telephone enquirers with warmth and professionalism.
* Check invoices, and manage the homes petty cash.
* A good understanding of Microsoft Office and the ability to learn in-house IT systems is essential.
* Prepare and submit accurate payroll returns, covering hours worked, sickness, holidays, starters, and leavers.
* Support new residents with fee payments and maintain accurate records.
* Liaise with suppliers to ensure our home is always well-stocked.
* Provide essential clerical support to the General Manager — from diary management to filing.
Benefits and Culture:
* We live by our company values – we are one big family, everything we do is from the heart, caring is our passion, always have fun, nothing is too much.
* Ongoing training and development; including fully funded diplomas up to NVQ level 5.
* FlexEarn - providing you with the opportunity to withdraw a portion of your wages in advance of payday, to increase your choice and financial wellbeing.
* No DBS fees.
* Employee assistance program to support your health and wellbeing.
* Blue Light Card offering a number of discounts across retail and hospitality.
* Refer a friend scheme.
Founded in 1999, Castlemeadow Care is passionate about delivering excellence in care. Our dedicated teams are the heart of everything we do, and we're proud to be growing — always on the lookout for compassionate individuals who want to make a real impact.
Job Types: Part-time, Permanent
Pay: £12.75 per hour
Expected hours: 15 per week
Benefits:
* Company events
* Company pension
* Financial planning services
* Free parking
* Health & wellbeing programme
* On-site parking
* Referral programme
Work Location: In person