IT Operations Manager (Infrastructure, Networks & Security)
This role requires someone fully onsite and would suit a hands-on operations manager.
Base pay range
Direct message the job poster from Totum Partners.
Responsibilities
* The IT Operations Manager is responsible for overseeing the day‑to‑day operations of the firm’s IT infrastructure to ensure systems, networks, and services are reliable and secure.
* Support the IT Director with the implementation of the firm’s IT strategies.
* Manage, maintain and optimise the firm’s on‑premises and cloud‑based infrastructure.
* Oversee backup and system security operations in accordance with the firm’s policies.
* Manage the Cyber Essential Plus accreditation renewals and help the firm with audits for ISO27001 compliance.
* Identify and manage operational risks.
* Provide hands‑on support and participate in the out‑of‑hours support rota as required.
* Assist the IT Director with the management of IT vendors, contracts, and software licenses.
* Prepare monthly management reports of team/service activities, tasks, and operational metrics.
Skills Required
* Previous experience as an IT Operations Manager, covering Infrastructure, Networks & Security.
* Experience supporting & managing M365 (Exchange, SharePoint, OneDrive), O365, SQL, Active Directory, PowerShell, VMware, Azure, Network Protocols, Enterprise Backup, Replication and Business Continuity and Disaster Recovery.
* Proven experience in IT infrastructure planning, development, and operations.
* Strong understanding of Data Security and Cyber Security basics.
Seniority level
* Mid‑Senior level
Employment type
* Full‑time
Job function
* Information Technology
Industry
* Legal Services and Law Practice
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