Account Manager x2
The Opportunity: Account Manager x2
At HealthTrust Europe (HTE), we have an exciting opportunity for two Account Managers to join our thriving organisation.
The Account Manager is responsible for growing contract revenue across both new and existing customers. In alignment with the Sales Director, the Account Manager will serve as the account owner for a defined list or territory of customers. The role holder will be responsible for growing revenue across their customers by selling additional categories and driving implementation and compliance.
Who are we?
Based in Edgbaston, Birmingham, we offer solutions to manage spend effectively and improve performance, working with both public and private healthcare and non-healthcare providers to optimise the use of products and services to identify cost saving opportunities and best value.
As part of the HCA Healthcare Group, in March 2024, we were named in Ethisphere’s World’s Most Ethical Companies for the 14th time.
DUTIES (included, but not limited to):
Account Management
Manages allocated accounts/territory by developing and managing relationships with key stakeholders
Conducts update meetings with allocated existing customers
Oversees the new customer onboarding process and works with colleagues to ensure a smooth transition onto HealthTrust Europe contracts
Proactively conducts outreach calls to existing and new customers
Conducts regular business reviews with key customers with an emphasis on sales and promotion of new categories
Maintains all account management activity in Salesforce
Oversees the production of relevant customer documentation.
New Business Development
Assesses customer spend and identifies opportunities for growth in new categories.
Pipeline Management
Proactively manages and acts upon a pipeline organised and updated through Salesforce
Identifies categories of interest to prospective and existing customers
Liaises with Sourcing to ensure customers receive an optimum experience from HealthTrust Europe.
Strategic Planning & Implementation
Assists in the development of a sales plan to identify key opportunities and necessary steps to drive business forward
Proactively implements the plan across their assigned customers/territory accounts.
Reporting
Oversees the preparation of necessary data and reports for internal/customers use.
Reviews and analyses for accuracy and outcomes needed to move forward.
Provides strategies around achieving desired results.
KNOWLEDGE, SKILLS & ABILITIES
Ability to show resilience while displaying a high level of professionalism.
Demonstrates strong analytical skills with the ability to create or interpret potentially complex financial models.
Aligns internal and external resources to achieve objectives..
Understands and interprets complex instructions, proposals, and contracting language.
Listens and separates ancillary information from the primary content being communicated, asks appropriate questions to clarify and confirm understanding.
Demonstrates excellent oral, written communication skills and presentation skills.
Solid knowledge of all MS Office Products, proficient in the use of Excel, Word and PowerPoint and Salesforce
At HealthTrust Europe we offer core benefits such as:
Pension
25 days annual leave + Bank Holidays
Hybrid working (2-3 days from home a week)
HTE Me Time - block up to two hours per month in your dairy as HTE Me Time to undertake activities that support your wellbeing
Volunteering Leave
Employees can access the following voluntary benefits and more, which are available at set times during the year:
Cycle Scheme
Private healthcare
Gymflex
Technology at home
Private GP consultations
Purchase up to 10 days annual leave
Electric Vehicle Leasing Scheme
REF-(Apply online only)