Are you ready to make a tangible difference in a thriving environment? A leading company in the pest control sector is hiring a Regional Operations Manager in West Midlands. This role offers the chance to have a significant impact on regional performance and team dynamics.
The Role
As the Regional Operations Manager, you’ll:
- Oversee the operational performance and P&L for your region, ensuring all customer SLAs are met.
- Lead and motivate a team of 2-3 leaders and up to 40 technicians, fostering a culture of performance and accountability.
- Implement strategic initiatives to enhance service delivery and customer satisfaction across diverse sectors such as hospitality and retail.
- Manage internal processes, addressing any challenges faced by your team and ensuring effective communication with stakeholders.
- Conduct regular check-ins and operational reviews with your team to drive continuous improvement.
You
To be successful in the role of Regional Operations Manager, you’ll bring:
- Strong leadership experience with a background in facilities management or pest control.
- Excellent communication and interpersonal skills, with the ability to lead diverse teams effectively.
- A strategic mindset with a focus on operational excellence and customer service.
- Proven experience in managing P&L and driving sales performance.
- Resilience and adaptability in a fast-paced and demanding environment.
What's in it for you?
This fast-growing business has expanded rapidly in recent years, moving from 200 to nearly 500 employees. Supported by a Norwegian investment firm, they are committed to improving team dynamics and customer satisfaction within the pest control industry.
This role offers a competitive salary plus a bonus structure and the opportunity to influence the company's future direction.
You will enjoy:
- A company car included with your position.
- Standard holiday and a healthcare cash plan.
Apply Now!
To apply for the position of Regional Operations Manager, click ‘Apply Now’ and send your CV to Olivia Blake. Interviews are taking place now, so don’t miss your chance to join a leading organisation in the FM industry