We are currently seeking a Front of House Reception Administrator for our Audiology & Hearing Aid Clinic at Click Hearing Ltd in proposed hours are Wednesday to Friday and alternate Saturdays. Clinic hours are Monday - Friday from 08:30 to 17:15 & Saturday 08:45 to 16:00. The Front of House will be the first point of contact for our clients and visitors.
Responsibilities
* Greet clients and visitors with a warm and friendly demeanour.
* Answer and redirect phone calls in a professional manner.
* Schedule appointments and maintain the appointment calendar.
* Manage client records and update our database accurately.
* Handle administrative duties such as filing, scanning and sorting mail.
* Assist with general office tasks and support the clinic team as needed.
Requirements
* Previous experience in a similar customer service role or reception/administration is preferred.
* Excellent communication and interpersonal skills.
* Proficiency in using computers and various software programs.
* Ability to multitask and prioritise tasks efficiently.
* Strong attention to detail and organisational skills.
* Empathy and understanding towards clients with hearing difficulties.
* Ability to work effectively in a team and independently.
* Flexibility to work on a job-share basis splitting the responsibility with another candidate.
Base Salary of £24,186 pa (pro-rata for part time hours). Share of company discretionary bonus scheme after 3 months probation is passed.
We look forward to reviewing your application and potentially welcoming you to our Click Hearing team in August 25.
Key Skills
Corporate Paralegal, Information Technology, Account Development, CNC, Content Development
Employment Type: Full Time
Experience: years
Vacancy: 1
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