Salary: £45,000 - 50,000 per year Requirements: Proven experience as a hands-on IT Manager Strong, practical ERP support experience (Business Central highly desirable) Experience working with and managing an MSP or external IT partner Comfortable delivering hands-on technical support at all levels Happy working fully on-site and engaging with non-technical users A friendly, proactive problem-solver who enjoys ownership and accountability Experience with e-commerce platforms such as Shopify or Magento (nice to have) Responsibilities: Supporting and improving the companys ERP system (Business Central preferred) Providing 1st to 3rd line IT support across the business Acting as the internal IT lead while managing a third-party MSP partner Owning the relationship with the MSP, ensuring service levels, priorities, and escalations are handled effectively Managing Office 365, infrastructure, networking, and system integrations Working closely with users to resolve issues and improve how systems are used Making sure IT systems are secure, reliable, and fit for the business Technologies: ERP Support Magento Office 365 Shopify More: We are looking for a hands-on IT Manager with strong ERP support experience to join our growing organization and take ownership of our IT environment. This role suits someone who enjoys being close to the business, supporting users day-to-day, and ensuring core systems, especially our ERP, run smoothly. This is a fully on-site role, Monday to Friday, and would suit someone who enjoys being visible, approachable, and part of the wider team. We offer a competitive salary between £45,000 - £50,000 and a company pension. last updated 18 week of 2026