Builds Engineer | Bournemouth | £26,000
If you're someone who takes pride in doing things properly, this is a role where that matters. Joining a well-regarded technology services business, you'll have clear ownership of the full device lifecycle, from build and configuration through to deployment, with a consistent, process-driven environment around you. No two days are identical, but the foundations are stable and the expectations are clear.
As a Builds Engineer, you will benefit from:
* 22 days holiday + bank holidays
* Exposure to a defined Microsoft certification pathway, including AZ-900, SC-900, MS-900, and MD-102
* Healthcare scheme
* Pension scheme
As a Builds Engineer, your responsibilities will include:
* Building, configuring, and deploying end-user devices including desktops, laptops, mobile phones, and tablets using Microsoft Intune and Autopilot
* Maintaining accurate device asset records and documentation throughout the full hardware lifecycle
* Logging, triaging, and managing support tickets through ConnectWise, ensuring clear escalation notes where required
* Supporting hardware lifecycle management including refreshes, repairs, and decommissioning
* Assisting with stock management and contributing to process improvements for device builds and deployments
As a Builds Engineer, your experience will include:
* Hands-on experience building and configuring end-user devices in a technology, managed services, or IT support environment
* Familiarity with Microsoft Intune, Autopilot, or equivalent device management tools
* Experience using a ticketing system such as ConnectWise or similar
* A solid understanding of operating systems, application installation, and basic security tooling including Defender
* Good communication skills and a reliable, methodical approach to documentation and asset management
* Any progress towards Microsoft Fundamentals or Modern Desktop Administrator certification would be advantageous
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