Job Title: Generic Purchasing Assistant Location: Runcorn Salary: Competitive Working Pattern: Monday to Friday 09.00 – 17.15, 37.5 hour per week About Us: At Phoenix Medical Supplies, we pride ourselves on delivering top class, business relevant solutions to the UK healthcare industry. We are currently looking for a Generic Purchasing Assistant to ensure the smooth and expeditious delivery of goods and services for nominated Nupharm Direct and Numark accounts through a cohesive interface with Sales, Purchasing, Operations and Finance. Join us and be a part of a team that really makes a difference. Key Responsibilities: Act as a primary contact for any bespoke or tailored orders received from customers via Telesales or Field Sales Forces Interface with Phoenix Sales Personnel and Customers concerning receipt of Customer orders and regularly update them on order progress as required Interface with the Group Generic Category Manager or relevant Category Manager to ensure orders are placed against suppliers in a timely manner. Negotiate on occasion product and price with suppliers as and when requested Monitor the status of outstanding supplier orders and interface with depot Goods In to ensure supplier orders are received in a timely manner, highlighting any issues with Generic Category personnel or relevant Category Manager Monitor order collation in depot, co-ordinate deliveries and receive and respond to any customer queries relating to such Maintain Service Level Agreement trackers monitoring performance against requirement for delivery to customers, producing reports supporting the function Assessing any short dated or damaged stock queries raised by customer, interfacing with customer, depot, telesales, purchasing and quality to facilitate any agreed customer returns Raise orders with manufacturers as and when as directed by the purchasing or telesales team Carry out other duties as required and designated by the Group Generic Category Manager What We’re Looking For: Administrative and Commercial background with exposure to a purchasing or trading environment being desirable. Good communication, literacy and numerate skills. Competent at time management and multitasking. Organised and able to operate in a high pressure environment Attention to detail, helpful with a positive outlook. Good team player. Self-motivated and able to contribute to debate. Minimum 5 GCSE’s including Maths and English Minimum intermediate Microsoft Office in Word, Excel and Outlook. Access would be an advantage What We Offer 25 days (pro rata) annual leave plus bank holidays, increasing with length of service Medicash – a health cash plan to support everyday healthcare costs (e.g. eyecare, prescriptions) iTrent Financial Wellbeing – an app to help manage and access your pay flexibly High street discounts and offers Employee Assistance Programme (EAP) Contributory Pension Scheme Fully funded accredited training programmes through the Apprenticeship Scheme INDPMS