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Saas customer support specialist | first-line troubleshooter

Wakefield
Arbor Education
Customer support
€26,000 a year
Posted: 27 April
Offer description

A leading educational technology company based in Wakefield is seeking a Customer Support Representative to provide first-line support for its SaaS products. The role involves addressing customer inquiries, investigating issues, and ensuring customer satisfaction. The ideal candidate should have proven experience in customer service, excellent communication skills, and the ability to think logically to resolve problems. This position offers a salary range of £24,500 – £27,500 and opportunities for professional development with the flexibility of hybrid working.
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