Description:
Location: Ely
Salary: £12.25 per hour
Job Type: Temporary until December 2025 (with potential to become permanent)
Shifts: Monday - Friday, 08:00 - 16:30
Berry Recruitment are looking for a reliable and customer-focused individual to join a busy team as a Customer Service Administrator on the run up to Christmas.
Key Responsibilities
1.
Respond to customer inquiries via phone and email in a professional and timely manner
2.
Accurately input and process customer orders using internal systems
3.
Resolve customer issues efficiently, ensuring high levels of satisfaction
4.
Handle incoming calls with courtesy and professionalism
5.
Build and maintain positive relationships with customers
6.
Collaborate with internal teams to support smooth order fulfilment and delivery
Requirements
7. Administrative experience required
8.
Strong communication skills, both written and verbal
9.
High attention to detail and accuracy
10.
Ability to work effectively in a team environment
11.
Previous experience in customer service or order processing preferred
12.
Comfortable using email and basic computer systems
This role is temporary until December 2025 with potential to become permanent.