Job Title: Housing Officer - Initial Accommodation (IA)
Department: Contingency Operations
Reporting to: Initial Accommodation Team Leader
Location: Surrey, West Sussex and Kent
Contract Type: Permanent
Hours: 40 hours p/w (Mon - Fri, 8:30am - 5pm)
Salary: £32,000.00 per annum
Lead, Support, and Safeguard in Initial Accommodation!
Are you a proactive and organised professional ready to manage critical housing operations and support a dedicated team? We're seeking a Housing Officer to oversee all aspects of our Initial Accommodation sites in Surrey, West Sussex and Kent, ensuring efficiency, compliance, and the highest standards of care.
What You'll Do:
1.
Operational Management: Plan and prioritize property inspections, conduct audits, and report outcomes to ensure operational excellence and compliance.
2.
Team Leadership: Guide and support on-site teams, ensuring they meet standards, maintain up-to-date training, and achieve Key Performance Objectives (KPOs).
3.
Safeguarding & Support: Champion the safeguarding of all service users within IA accommodation, providing practical support and handling complaints effectively.
4.
Communication & Compliance: Maintain professional communication with all stakeholders, manage records, keep systems updated, and ensure adherence to contract legislation.
5.
Emergency Response: Provide on-call cover during peak times or emergencies, ready to handle extensive travel as required.
What We Offer:
6.
Competitive salary and a permanent contract.
7.
25 days annual leave + national bank holidays.
8.
Westfield Health Membership (cashback, retail/gym discounts).
9.
Life Cover (2 x basic salary).
10.
6-month probation period.
11.
Employer pension contribution (4% employer, 4% employee).
12.
Laptop/Phone/equipment as required.
13.
Referral Scheme.
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