Sales Administrator / Permanent / Full Time / Deeside / Office-Based / Immediate Start Your new company My client, a leading manufacturing business based near Deeside, is seeking a professional sales administrator to join their team on a permanent basis. Being a multinational company with production in the UK, South Africa and China. My client sells in Europe, Asia, Australasia, Africa and the Middle East. They are recognised for their high-quality service and quality products. They also have supply contracts with some of the largest companies in the world. Come and join a company that is repeatedly recognised for the care they take over the service they provide and their ability and flexibility to understand and respond to their client base. Your new role The position is being offered full time, Monday to Friday with working hours of 09.00am until 17.00pm. PLEASE NOTE – you will need to drive in order to get to the office location and this is a fully office-based role. You will be working as part of a small sales administration team which processes customer’s quotes and orders for their servicing requirements.I am seeking an exceptional customer service administrator who is well-organised and can maximise business performance through exceptional customer service and relationship management. Some of your duties will include but not limited to Answering the telephone, transferring calls and taking messages Keeping customer spreadsheets up to date Keeping internal spreadsheets up to date (failed deliveries etc) Checking emails of absent team membersQuoting customers Taking service calls, providing advice, and arranging service engineer visits when necessary Quoting for spare parts and processing orders when raised Purchase order processing, receive, book in and enter on Sage 200 Updating customers' bespoke order systems Checking Sage Pay daily for any fraud messages Sending out product brochures when requested Sending out sales order confirmations daily Ad-hoc projects, when required Taking telephone orders Checking all orders that have been received by suppliers and processing Proof of Delivery notes when required. What you'll need to succeed Proven history in an office-based service administration position Strong communication skills both written and verbal Passionate about going that extra mile Excellent attention to detail Ability to work within a fast-paced, target-driven environment What you'll get in return Great supportive team Free parking Progression opportunities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4772730