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Clerical/admin officer

Gloucester
Brook Street NMR
Clerical admin officer
Posted: 9 October
Offer description

Temporary Administrative Support Officer
Location: Gloucester - GL1
Start Date: 3rd November 2025
Contract Length: 6 months (end date currently May 2026)
Hours: Full time, 37.5 hours per week (Monday to Friday, 9:00am - 5:00pm) Pay rate: £13.73 per hour
Work Arrangement: Fully onsite (free parking available on a first-come, first-served basis)

Are you highly organised, detail-focused and experienced in administration or customer service?
We are looking for reliable and motivated individuals to join the First Registrations Support Team on a 6-month temporary assignment, supporting essential operational and administrative tasks.

About the Role

As an Administrative Support Officer, you will play a key role in ensuring the smooth handling of applications and providing vital clerical support to the wider team.

Key responsibilities include:

* Distributing and allocating applications to the appropriate teams
* Liaising with operational teams to escalate applications when necessary
* Maintaining and updating application tracking lists
* Performing local scanning and printing tasks
* Handling customer correspondence when required
* Accurately recording actions using the Points Arising Screen (PAS) system
* Supporting process improvements by identifying recurring issues or gaps in documentation
* Completing general administrative duties as needed

Please note - successful applicants would need to undergo a DBS check and 3 years of referencing.

If you would be interested in this role, please apply online today. Due to high volumes of applications, we unfortunately cannot get back to everyone.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

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