Client Project Support Officer, Bolton, Greater Manchester
**Location:** Bolton, Greater Manchester, United Kingdom
**Job Category:** Other
**EU work permit required:** Yes
**Job Views:** 2
**Posted:** 22.08.2025
**Expiry Date:** 06.10.2025
Job Description:
This is a 12-month fixed-term contract. As a Client Support Officer, you will support and monitor the delivery of UK public sector decarbonisation projects funded through grants and loan programmes by BEIS, Scottish, and Welsh Governments. You will be part of one of Salix’s programme delivery teams, managed by a programme coordinator and a programme manager.
Your responsibilities include ensuring project compliance with Salix’s funding requirements, building strong client relationships, and serving as the first point of contact for queries. You will support approximately 20 projects with a total value of £50m. Additionally, you will participate in team meetings and contribute to process and system development to improve the company’s operations.
Key Responsibilities:
* Develop strong customer relationships with Salix clients through meaningful site visits.
* Maintain the integrity of client project data using CRM systems.
* Analyze data to produce insightful reports for the board and funders.
* Manage daily tasks efficiently in a dynamic environment.
* Oversee payment processing and cash flow forecasting accurately.
* Draft impactful letters and review legal documents diligently.
* Create reports and presentations highlighting project contributions.
* Respond promptly and professionally to internal and client queries.
* Collaborate with the Communications and PR team to share insights via presentations and prepare materials for events, conferences, and webinars.
* Participate in organizational activities, cross-team collaborations, and charity initiatives.
* Promote health and safety standards within the team, fostering a supportive work environment.
What We Offer:
* 28 days of annual leave
* Contributory pension scheme
* Public transport support
* Access to an Employee Assistance Program
* Supported training and development budget
Salix values diversity and encourages applications from all backgrounds. Applicants are asked to complete a diversity and equality form via the provided link.
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