MaintenanceCoordinatorWemaintainover5,000Council-ownedhomesandhaveanambitiousfutureprogrammeofdevelopmentandregeneration.FindyourgreatnessasyousupporttheHousingServiceinthedeliveryofservicestoitscustomers,helpingtomakeCentralBedfordshireagreatplacetolive. TheMaintenanceCoordinatorisaninteresting,variedandcustomer-focusedrole,whichallowsthepostholdertointeractwithallareasoftheHousingService,theircustomersandthewiderCouncil.Youllbeworkingwiththeteamandwillprovideexemplaryservicetoourcustomers. Dutiesalsoinclude:MaintenanceCoordinator Responsibleforthediagnosisofrepairsincouncilowneddwellingsthathavebeenraisedthroughresidentsandinternalandexternalstakeholdersviavariousplatforms. Effectiveschedulingofrepairsorderstotradesdiariesensuringservicedeliveryismaximisedandutiliseopportunityforincreasedtradeproductivity. Responsibleforcasehandlingresidentsrepairsincouncilowneddwellings.Ensuringeffectivediagnosisandschedulingofrepairsthroughtojobcompletionadheringtocouncilprocessesandpolicies. Ensureopenordersaremonitoredandclosedwhenjobsarecompleted,effectivehousekeepingoftheopenworkordere.g.reviewingpotentialduplicateordersandclosingwherenecessary. Provideexcellentcustomerserviceensuringresidentsarekeptinformedofthestatusoftheirrepairs. WearelookingforMaintenanceCoordinatorwithexcellentcommunication&organisationalskills,withapassionforhelpingothersandacan-doattitude.Multi-taskingiskeyastherewillbeconflictingprioritiesandcollaborativeworkingonadailybasis. MaintenanceCoordinatorKnowledgeoftheHousingMaintenanceServiceisdesirable;IT&telephonyexperienceisessential.Fulltrainingandaninductionprogrammewillbesetforthesuccessfulcandidate.