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Customer service engineer

Ellesmere
Jr United Kingdom
Customer service engineer
Posted: 15 August
Offer description

Technical Support Engineer - Pumps

Location: Ellesmere

Salary: Up to £40,000 plus an excellent benefits package


Overview

Join a team where your engineering skills directly support cutting-edge automation and technology. We are seeking a Technical Support Engineer to provide hands-on support for a range of advanced machinery and management systems. If you enjoy solving complex technical problems, working directly with customers and field partners, and seeing the real-world impact of your work, this could be the opportunity for you.


Responsibilities

* Provide high-level engineering support for automated and conventional systems and precision technologies.
* Troubleshoot and resolve issues via helpdesk, including participation in a rotating 24/7 support schedule.
* Lead the commissioning of advanced systems in the UK and internationally.
* Collaborate with R&D to test new solutions and provide field feedback.
* Analyze system issues, identify patterns, and contribute to product improvements.
* Maintain accurate technical documentation and helpdesk records.
* Deliver hands-on training for distributors, dealers, and end-users, both in-person and remotely.


Candidate Requirements

* Relevant qualification in electrical engineering.
* Experience working on live electrical equipment.
* Competency in automation systems, mechanical repair, and diagnostics.
* Excellent communication skills with the flexibility to travel across the UK and abroad.
* Knowledge of hydraulic systems.


Application

CLICK NOW TO APPLY!


About Morgan Ryder

We offer a full range of employment opportunities, from short-term and fixed-term temporary roles to permanent positions.

We recruit for companies in industries such as Food and Drink Manufacturing, FMCG, Packaging, Engineering, Automotive, Aerospace, Warehousing, Logistics, Waste Management, Petrochemical, Pharmaceutical, Power & Renewable Energy.


Our Commitment

We are committed to diversity and inclusion. We believe that a diverse workforce is key to our success and encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability, ethnicity, belief, age, family or parental status, or any other characteristic.

Please note that calls to and from Morgan Ryder Associates Ltd. may be monitored or recorded for compliance, business record, and training purposes.

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