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Retail security officer

Basildon
Argenbright Security Europe Limited - ASEL
Retail security officer
Posted: 29 October
Offer description

Overview

We believe the best approach to deterring criminal activity is to understand the vulnerabilities and risk of each location and tailor our approach to effectively reduce risk.


Responsibilities

* Provide visible deterrence and guard the store floor.
* Patrol the shop floor and deter criminal activity.
* Assess and identify vulnerabilities and work proactively to minimise risk.
* Liaise with management and local authorities when applicable.
* Manage vulnerable persons with empathy so as not to cause distress.
* Complete colleague and contractor searches when required in line with customer company policy.
* Digitally report incidents and use tablets/phones for daily activity planning.
* Submit detailed, legible incident reports to assist the client and local authorities; review Job descriptions regularly and amend as agreed with manager.
* Act professionally, co‑operatively and flexibly in line with the requirements of the position.


Qualifications & Requirements

To be an effective Security Officer you must be a confident communicator, able to provide detailed verbal and written accounts of criminal activity, welcome and patient with customers, and handle conflict professionally.

You must hold a valid SIA licence. Previous experience in a retail security role is an advantage but not essential, as full training will be provided.


Company

ASEL designs, develops, and delivers bespoke and integrated security solutions, combining people, technology, and processes for results‑driven outcomes. The company is part of the Argenbright Holdings Group, a privately owned organisation with a strong security services heritage across the USA and Europe. ASEL values diversity, equity, inclusion, and the professional advance of all employees.


Employment Terms

Hours: Varied shift pattern – 10:15 – 16:15 with availability for other days. Hourly rate: £12.35.

* SIA licence renewal support
* Auto‑enrolment pension scheme
* Investment in training
* Perkbox incentive scheme: discounts and employee assistance programme
* Company uniform provided
* Perkbox recognition – rewards and discount platform
* Apprenticeship opportunities
* Employee of the month scheme (£50)
* 110 % club of outstanding performers who receive large prizes and monetary rewards
* WageStream – flexible wage application allowing early wage access
* EAP – Employee Assistance Programme
* Progression opportunities within the company
* Ongoing training
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